Check-in Time: 14:00 hrs. – 23:00 hrs.
Check-out Time: 12:00 hrs.
- All rates are subject to 7% VAT and 10% service charge.
- The room rate includes breakfast for two adults.
- Children under 6 years old can stay with their parents with no additional charge.
- An extra bed is available at 1,000 Baht net per night including breakfast.
- Rates are subject to change without prior notice.
- Early check-in or late check-out is subject to bed/room availability on the relevant day, to be reconfirmed with the Front Office staff.
- Rooms not occupied by 23:00 hours will be considered as No-Show, unless prior arrangement has been made.
- For Peak Season, all reservation payments are non-refundable. The definition of the Peak Season period will be determined by a unilateral decision of the Hotel Management.
- A full room rate will be chargeable for check-in at 07:00 hours or check-out after 15:00 hours.
- It is mandatory for all guests to produce a valid identity document upon check-in; a valid passport for foreign guests and a valid national identity card for domestic guests shall be accepted as proof of identity.
- Guests checking into the hotel must be at least 18 years of age.
- Upon check-in, all guests must register through a guest registration form.
- Please note that any change in the guest’s reservation may change the rate and/or require payment of cancellation fees.
- Group Guests and Corporate Guests may have some special arrangement based on their contract with Tohsang Heritage or based on a unilateral decision of the Hotel Management.
- For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel check-out time (12:00 hours) the day following arrival.
- For reservations not guaranteed with a form of payment at time of booking, rooms are held until set cancellation time per the rules of the reservation.
- In the event that a guest reservation cannot be accommodate due to overbooking or an unforeseen circumstance, Tohsang Heritage will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), as well as pay for transportation to that hotel. If there is no available comparable accommodation in the city of Khong Chiam, the full paid amount for accommodation shall be refunded to the guest.
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